Macy’s Gift Card Balance Check: 4 Easy Ways to Keep Track of Your Shopping Funds

Macy's Gift Card Balance Check
Macy's Gift Card Balance Check

Macy’s Gift Card Balance Check

Macy’s gift card balance check done easily using online, in-store, phone, and app methods. Stay in control of your shopping funds

If you’re an avid shopper at Macy’s or have received their gift cards as presents, it’s important to keep track of your gift card balance to ensure a seamless shopping experience. In this article, we’ll explore various methods to check your Macy’s gift card balance, helping you manage your shopping funds effectively.

Shopping at Macy’s with a gift card is an exciting experience, but it’s essential to know how much balance you have left to avoid any surprises at the checkout counter. Fortunately, Macy’s offers multiple ways to check your gift card balance.

Why Keeping Track of Your Macy’s Gift Card Balance is Important

Whether you’re a shopaholic or an occasional shopper, keeping track of your Macy’s gift card balance offers several advantages. It helps you plan your shopping trips effectively, make informed decisions about purchases, and prevents any embarrassment at the register when the balance is insufficient.

Different Ways to Check Your Macy’s Gift Card Balance

Online Balance Check

The online balance check is one of the most convenient methods. It allows you to review your gift card balance from the comfort of your home.

In-Store Balance Check

For those who prefer a more personal touch, visiting a nearby Macy’s store and inquiring about your balance at the customer service desk is a great option.

Balance Check via Phone

If you’re on the go, you can call Macy’s customer service to check your gift card balance quickly.

macy's gift card balance check

Macy’s Mobile App

The Macy’s mobile app is a modern way to manage your gift cards. You can track your balance and do much more on the app.

Steps to Check Your Balance Online

Visit the Macy’s Official Website

Navigate to Macy’s official website using your preferred web browser.

Navigate to the Gift Card Section

Find the “Gift Cards” section on the website’s main page. You can as well click on the “Check Balance” button at the top of this page

Enter Your Gift Card Details

Enter the required gift card information, including the card number and CID Number.

macy's gift card balance check

View Your Gift Card Balance

Once you provide the necessary details, your gift card balance will be displayed on the screen.

Checking Your Balance In-Store

Visit a Macy’s Store Near You

Locate a Macy’s store convenient for you, for ease of achieving this simply click on the “Store Locator” button at the top of this page and enter your location and the nearest Macy store to your location would be displayed for you alongside a map to guide you to the store

Macys gift card store locator

For example, If you’re in Chicago, IL and you entered your address like in the picture above, you can easily locate the nearest shop to you and click on Get Directions to use google map as a guide to the store, Awesome I know 😊

Approach the Customer Service Desk

Head to the customer service desk inside the store.

Provide Your Gift Card Information

Share your gift card details with the store representative.

Receive Your Current Balance

The store representative will inform you about your current gift card balance.

Quick Balance Check via Phone

Locate Macy’s Customer Service Number

You can find the customer service number on the official Macy’s website, but you don’t have to as we’ve done that for you already because we are nice people 😊 the number is 800-511-2752

Dial the Number and Follow the Prompts

Call the number and follow the automated prompts.

Enter Your Gift Card Details

Enter your gift card information as requested.

Get Your Balance Information

You will receive information about your gift card balance over the phone.

Using the Macy’s Mobile App

Download and Install the App

Search for the Macy’s app on your smartphone’s app store and install it.

Log into Your Macy’s Account or Create One

Log in using your existing account or create a new one.

Navigate to the Gift Card Option

Find the gift card option within the app.

Input Your Gift Card Details

Enter your gift card information into the app.

Access Your Gift Card Balance

Your current gift card balance will be displayed on the app.

Benefits of Regularly Checking Your Gift Card Balance

Keeping a close eye on your Macy’s gift card balance ensures you can plan your shopping trips effectively. It prevents the disappointment of not having sufficient funds during checkout and allows you to make the most of your shopping experience.


In a world of endless shopping possibilities, staying informed about your Macy’s gift card balance is a smart move. Whether you choose the convenience of online methods or prefer the personal touch of in-store assistance, managing your gift card balance puts you in control of your shopping spree.

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